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Customer Privacy Policy



Southern Developmentʼs Customer Privacy Policy covers the collection, use, and
disclosure of personal information that may be collected by SoDev anytime you interact
with SoDev, such as when you visit our website, when you purchase SoDev products
and services, or when you call our sales or support associates. Please take a moment
to read the following to learn more about our information practices, including what type
of information is gathered, how the information is used and for what purposes, to whom
we disclose the information, and how we safeguard your personal information. Your
privacy is a priority at SoDev, and we go to great lengths to protect it.


What information we collect and how we may use it


There are a number of situations in which your personal information may help us give
you better products.

For example:
* We may ask for your personal information when youʼre discussing a service issue
on the phone with an associate, downloading a software update, registering for a
seminar, participating in an online survey, registering your products, or purchasing a
product.
* When you interact with SoDev, we may collect personal information relevant to the
situation, such as your name, mailing address, phone number, email address, and
contact preferences; your credit card information and information about the SoDev
products you own, such as their serial numbers and date of purchase; and information
relating to a support or service issue.
* We also collect information for market research purposes — such as your
occupation and where you use your computer — to gain a better understanding of our
customers and thus provide more valuable service.
* We collect information regarding customer activities on our websites. This helps us
to determine how best to provide useful information to customers and to understand
which parts of our websites, products, and Internet services are of most interest to
them.
* We may use personal information to provide products that you have requested as
well as for auditing, research, and analysis to improve SoDevʼs products.


How we protect your personal information


SoDev takes precautions — including administrative, technical, and physical measures
— to safeguard your personal information against loss, theft, and misuse, as well as
unauthorized access, disclosure, alteration, and destruction.
The SoDev Online Store uses Secure Sockets Layer (SSL) encryption on all web pages
where personal information is required. To make purchases from the SoDev Online
Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or
later, or Internet Explorer. Doing so protects the confidentiality of your personal and
credit card information while itʼs transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are
on the Internet. Change your passwords often using a combination of letters and
numbers, and make sure you use a secure web browser.


Integrity of your personal information


SoDev has safeguards in place to keep your personal information accurate, complete,
and up to date for the purposes for which it is used. Naturally, you always have the right
to access and correct the personal information you have provided. You can help us
ensure that your contact information and preferences are accurate, complete, and up to
date by requesting a copy of your personal information, your product registration history,
and your interactions with our sales and support agents by contacting us at the email
address below.

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